Customer Reviews

I was at the service department for 4 hours. No one came to give me an update until I went to the desk to ask what was happening at hour 4. When I arrived. I was greeted by Andre but he didn't communicate with me at all during my 4 hours even though I saw him still there when I left. I was helped at the end of my stay, once I asked for an update, by a young woman who immediately checked with the technician to find out what was happening. She went into the service area to get info and ... Read More

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Google - Nov 13, 2026

I was at the service department for 4 hours. No one came to give me an update until I went to the desk to ask what was happening at hour 4. When I arrived. I was greeted by Andre but he didn't communicate with me at all during my 4 hours even though I saw him still there when I left. I was helped at the end of my stay, once I asked for an update, by a young woman who immediately checked with the technician to find out what was happening. She went into the service area to get info and was very helpful. .

Arrived 15 minutes early for a 60 to 90 min service. (Morrie estimate). Took over 2 hours

Showed up, they were ready for me, waited an hour (which was expected), and left. Service guy was on point. Clear communication.

Great service

The best place to go for anything you need for you car. Everything is fast.

(Translated by Google) They helped me purchase the car kindly and thoughtfully. (Original) 친절하고 자상하게 차량 구매를 도와주셨어요

Prompt service, clear communication.

Justin in the service department made the whole process run smoothly from start to finish, Communicating anything new that came up.

Bought Hyundai Tucson, Great car and comfy everyday car. I love it

Service was good, worked with Markenya. She was professional and kept me updated throughout the process.I would highly recommend her

My car was in the shop for over a month, I know some of the days we were waiting for parts. But unless I called I never got updates on my vehicle. Sometimes I would call no one would answer, and I would never get a call back after leaving a voice message. Once my car was fixed on the way back home the check engine light came on, and had to go back into the shop. Now 7 hours after having my vehicle it is going back into the shop, because they didn’t put parts on properly, and while ... Read More

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Google - Oct 28, 2026

My car was in the shop for over a month, I know some of the days we were waiting for parts. But unless I called I never got updates on my vehicle. Sometimes I would call no one would answer, and I would never get a call back after leaving a voice message. Once my car was fixed on the way back home the check engine light came on, and had to go back into the shop. Now 7 hours after having my vehicle it is going back into the shop, because they didn’t put parts on properly, and while driving on the freeway they ripped off.

Very pleased with the service staff - they were courteous and efficient.

Great service!

This was the third location (second Hyundai dealership) I took my car after receiving varying information regarding what was wrong with it. The previous dealership wanted me to pay ~$900 out of pocket and I took it to this location and they said everything was under warranty and fixed it for free. It’s rare for me to trust any people when relating to auto repairs but I really appreciated my experience here. Danari helped me at the desk and was very friendly, informative and while it was so busy didn’t forget about me in the waiting area!

What should have been a straightforward repair turned into an incredibly frustrating experience at Morrie’s Hyundai. Between the delays, difficulty getting updates, and requests that went completely unaddressed, I’m extremely disappointed with the service I received. I already had an appointment scheduled for October 10 for an oil change, tire rotation, and battery check. On October 9, I hit a rock on the interstate and had my car towed to the dealership. I was told they couldn’t get to it for four days and were canceling my existing appointment the following day. When I asked whether they could fit ... Read More

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Google - Oct 24, 2026

What should have been a straightforward repair turned into an incredibly frustrating experience at Morrie’s Hyundai. Between the delays, difficulty getting updates, and requests that went completely unaddressed, I’m extremely disappointed with the service I received. I already had an appointment scheduled for October 10 for an oil change, tire rotation, and battery check. On October 9, I hit a rock on the interstate and had my car towed to the dealership. I was told they couldn’t get to it for four days and were canceling my existing appointment the following day. When I asked whether they could fit me in if someone canceled, I was told they didn’t do waitlists despite my vehicle being on site. I was willing to postpone the oil change just to address the damaged tire, but they were not willing to make that accommodation. Upon inspection, they determined that I also needed a replacement rim and quoted approximately $2,500 (insane that they charge $1000 for a rim that we found online for $250 with 3 day delivery), recommending an insurance claim. It took Hyundai 11 BUSINESS DAYS to replace a rim and four tires. We are in the Twin Cities, with MSP serving as a major shipping hub and eight Hyundai dealerships within a 20-mile radius. Given those resources, that delay is truly unacceptable. Val told me the rim would arrive October 21. I texted her at 7:45 a.m. that morning asking when I could pick up my car and received no response. My husband called at 2:45 p.m. and was told only managers could provide updates and that they were unavailable. At 4:43 p.m., I finally received a text saying the car was ready. While they had my car, I had also requested that they investigate a screeching noise and provide information about undercarriage protection against Minnesota road salt. Despite having my car for 11 business days, the noise had not been investigated, and upon pickup, I did not receive the information about undercarriage protection as promised. Val had already left when I arrived. I called at 5:44 p.m. that evening to follow up. As of Saturday morning, I still had not received a callback. The promised wash and vacuum were also not completed. Instead, my car was returned with visible mounting lubricant smeared over the new tires. Finally, when I went to pay my approximately $830 portion, I was informed there was a 3% credit card surcharge, which amounted to another $25. They had ample time to disclose that fee but waited until I was there to pickup my car and did not have another form of payment. After 11 business days, the least I expected was clear communication, follow-through on my requests, and a clean vehicle. Morrie’s Hyundai fell short on all three. Extremely frustrating and disappointing. Do better.

Hi, think at first it was kind of a bait and switch. I went in for car advertised that was on their site and was told that it had been sold over a week ago. I did end up buying because of good tradein value for my car. However, didn’t get the 0% interest rate advertised for Tucson because I bought a hybrid. Also didn’t get the deal of 1750 off as advertised special because I took a 2.79% interest rate. I could have tried one more dealership to see other deals. My mistake. I bought. Salesman nice and so I ... Read More

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DealerRater - Oct 21, 2026

Hi, think at first it was kind of a bait and switch. I went in for car advertised that was on their site and was told that it had been sold over a week ago. I did end up buying because of good tradein value for my car. However, didn’t get the 0% interest rate advertised for Tucson because I bought a hybrid. Also didn’t get the deal of 1750 off as advertised special because I took a 2.79% interest rate. I could have tried one more dealership to see other deals. My mistake. I bought. Salesman nice and so I did.

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Great service, good people!

I became aware of the many positives of the 2026 Hyundai Santa fe Hybrid when renting one early in the summer (2026). Mostly comfort, roominess and mileage. Having received a mailer about year end discounts I began looking for one and to trade my 26 Kia Sportage Long story short, I did a great deal of comparative shopping by phone, but always hoped Mories 394 would be the chosen dealer as its just 6 or 7 miles from my home. Ultimately they were able to provide all the deals any other dealer could offer and I purchased a 26 santa fe SE hybrid Htrac from them and ... Read More

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Google - Oct 12, 2026

I became aware of the many positives of the 2026 Hyundai Santa fe Hybrid when renting one early in the summer (2026). Mostly comfort, roominess and mileage. Having received a mailer about year end discounts I began looking for one and to trade my 26 Kia Sportage Long story short, I did a great deal of comparative shopping by phone, but always hoped Mories 394 would be the chosen dealer as its just 6 or 7 miles from my home. Ultimately they were able to provide all the deals any other dealer could offer and I purchased a 26 santa fe SE hybrid Htrac from them and have been enormously happy with the vehicle, and their continued checking in to make sure my satisfaction was maximal. Which it was...

Car was towed in with electric problem. I was called early the next morning and kept informed all along the way. Car was finished a day ahead of schedule.

Vehicle was brought in at scheduled appointment time and service work was completed on time.

Morries, service, professional kindness and mechanical abilities go above and beyond. even the aftercservice car wash is a complete detail job. I cannot recommend them enough.

Experienced a minor issue after service, managers treated situation very seriously, communicated each step, made sure I experienced the least amount of inconvenience. 10/10 will continue to take my Santa Fe there.

It was great to get a car wash too !!👍🏼

Please do not buy a Hyundai.

Excellent service. I went in for an oil change and tire rotation.

Good customer service, guul of energy, buy a car their , sale person was helpful.

Our sales person Jason was great helping us find our 2027 Santa Fa - took the time to go over everything with us - we would definitely recommend him

Very disappointed in the customer service and failure to hold up to their morries buy happy as I have recently bought a car from them earlier this month with in 24 hrs had calls and said nope it’s coming back for multiple reasons I agreed to let them do a thural inspection of the vehicle and we would go from there it now has been two full weeks that they have had my car which mind you is more time then I physically had in my new used car myself it’s a bummer when you gotta Pay your first ... Read More

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Google - Oct 2, 2026

Very disappointed in the customer service and failure to hold up to their morries buy happy as I have recently bought a car from them earlier this month with in 24 hrs had calls and said nope it’s coming back for multiple reasons I agreed to let them do a thural inspection of the vehicle and we would go from there it now has been two full weeks that they have had my car which mind you is more time then I physically had in my new used car myself it’s a bummer when you gotta Pay your first car payment like for what car ?! Oh yeah the car NOONE is keeping me updated on !! I continue to ask for an update I get nothing I had a great buying experience up until me them having my car and have heard zero and I mean zero on the status other then a response to my questioning one time in two weeks … I originally asked to return it and I’d still purchase from them but at this rate arbitration may be the way to go give me back my money or let’s do the right thing and keep your customers notified on their vehicle that has been in their hands longer then what o was even able to enjoy it myself smh!!

Made it very easy & convenient! Always taking my Hyundai here because I know the crew will take care of me!

Appointment time was honored immediately. Work was done as expected and time quoted was correct.

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I was very impressed with the video of the condition of my car and they shared in the video all of their findings, it created a greater trust in me with this company.

Justin has been consistently great. Kept me informed of what was going on, with updates to a repair that actually took a few weeks waiting on parts.

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Morrie's is a top-notch dealership. Michael Stephens (Salesperson) is a caring, vehicle-knowledgeable, trusted gentleman! His attention to detail after a minor misunderstanding both restored and strengthened my confidence in Morries as my long-term partner for cars! Christian Manzo (General Manager)... is a complete breath of fresh air... speaking plain, honest and caring about creating a trusted, long-term relationship between customer and buyer. Loved our banter and feeling in the Morries "inner circle" of valued clients! His experience in the industry and dealing with people really shined through, and you can tell it is starting to filter down ... Read More

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Google - Sep 28, 2026

Morrie's is a top-notch dealership. Michael Stephens (Salesperson) is a caring, vehicle-knowledgeable, trusted gentleman! His attention to detail after a minor misunderstanding both restored and strengthened my confidence in Morries as my long-term partner for cars! Christian Manzo (General Manager)... is a complete breath of fresh air... speaking plain, honest and caring about creating a trusted, long-term relationship between customer and buyer. Loved our banter and feeling in the Morries "inner circle" of valued clients! His experience in the industry and dealing with people really shined through, and you can tell it is starting to filter down to his staff. Brandon the Finance Manager was our salesperson a few years back when we first started working with Morries. He remembered us, and was REALLY easy to deal with on the finer details to complete the sale. And lastly, we LOVE our 2026 Palisade Calligraphy. We ended up getting exactly what we wanted, which is what any customer appreciates. No hassles, no shady back room secret negotiations... just a great experience. Thank you to Michael, Christian and Brandon. YES, we will be back to Morries' 394 Hyundai, and also refer our friends and family!

Had a great experience with my car! They gave me a nice rental free of charge. Val helped me and appreciate she didn’t pressure me to anything extra to my car.

Noah (sales) and Brandon (finance) were both very responsive and assisted us our documentation needs. All around a great experience.

Fast service ! representative was very helpful thanks

After shopping other dealerships, who did a great job, I found Morries 394 to be exceptional! They answered my questions straightforward, got me into the car I "really" wanted ( after "A Lot" of my own research) and gave me an excellent price on the very car that I wanted. Michael took the time ( 1 hour plus ) to make sure I understood all of the features of my car and could use them appropriately, and invited me back if I had any issues! ( which had never fully happened in the past with other car purchases / dealerships). They even offered ... Read More

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Google - Sep 22, 2026

After shopping other dealerships, who did a great job, I found Morries 394 to be exceptional! They answered my questions straightforward, got me into the car I "really" wanted ( after "A Lot" of my own research) and gave me an excellent price on the very car that I wanted. Michael took the time ( 1 hour plus ) to make sure I understood all of the features of my car and could use them appropriately, and invited me back if I had any issues! ( which had never fully happened in the past with other car purchases / dealerships). They even offered to fix a couple things that needed minimal adjustment ( As I bought a certified used car under six thousand miles). So...After four months of shopping and stress, I am completely satisfied, LOVE my new car, and am looking forward to working with Morries 394 in the future.

Zane was a great car salesman! He was quick, efficient, and made the whole process easy He was very nice, straightforward, and helpful throughout the entire experience. I strongly recommend working with him!

Everyone was very courteous and quick.

Love that I can call to schedule or schedule online. Clean waiting area if you stay while vehicle is being serviced. Friendly staff. Always positive and informative.

They gave me great customer service and I’m happy they helped me get a new car

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I recently worked with a friend to help her purchase a vehicle, and I was extremely impressed with our experience at Morrie’s Hyundai. From start to finish, the communication was excellent. Luke and Isabel were attentive, responsive, and genuinely interested in answering our questions and helping us find the best option to meet her specific needs. There was no feeling of being rushed or pressured. They took the time to listen, explain our options, and make sure we understood everything. Kudos to Luke and Isabel for making the car-buying experience such a positive one! Their professionalism and willingness to ... Read More

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Google - Sep 20, 2026

I recently worked with a friend to help her purchase a vehicle, and I was extremely impressed with our experience at Morrie’s Hyundai. From start to finish, the communication was excellent. Luke and Isabel were attentive, responsive, and genuinely interested in answering our questions and helping us find the best option to meet her specific needs. There was no feeling of being rushed or pressured. They took the time to listen, explain our options, and make sure we understood everything. Kudos to Luke and Isabel for making the car-buying experience such a positive one! Their professionalism and willingness to go the extra mile really stood out. Great job, Morrie’s Hyundai! You have a great team.

I would go to a different Hyundai dealer. Unfortunately, the communication was really poor here. We dropped off our 2022 Hyundai Ioniq on a Monday at noon. It was over 24 hours (and 5 phone calls from us) to get an update, when we were told we would have an update within 4 hours after dropping it off. We needed to make plans for work, etc with the car. Every time we called they just said we’ll write down a message and no one called us back.

Val over in service is great and has earned her next raise early!

0 stars. incompetent staff. never answer the phone or get back to you in a timely manner

With appointment it took 90 minutes for oil change & tire rotation. Car was washed still had bugs on windshield had to wash again at home.Does anyone care about quality anymore?

Excellent service from everyone. The customer services were very hands on and they guided me through the process

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Second trip in to try and buy a car. No acknowledgement or engagement. Fortunately not the only place to buy a Palisade.

Doug was great to work with as was Isabelle and the rest of the crew we worked with - fastest we’ve ever purchased a car!

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He was awesome. Very down to earth. With no pressure tactics. I would definitely recommend him. Felt comfortable the whole time with him.

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Appt to change oil and 2 recalls. Was told it would be 2 1/2 hours. I waited almost 3 hours and then asked an advisor where it was. He looked surprised and said it wasn’t even started bc another job took longer. He said I must make another appointment. I said at least they must change the oil. I think they forgot. Very upset!!

Service not great. The maybe it's just the weekend shift IDK.

I brought my vehicle in to replace two headlights. I've had other shops do the same work within 2 hours. The soonest they could do it was two weeks out. It took them 2 days to complete the work. I had to call them 4 separate times to get a status report on my vehicle. Each time they were unable to provide any information and promised to call me back. They never called me back. The service was both overpriced, and bad. Avoid this shop if you can.

I brought my 2024 Santa Cruz in for routine service (oil change, tire rotation, lumbar inspection). As a Principal Quality Engineer, the complete lack of quality control and basic mechanical attention to detail at this dealership is highly concerning. • Sloppy Mechanical Work: The engine oil was underfilled because the technician clearly failed to compensate for the volume of the new oil filter. Furthermore, the manager acknowledged my coolant was low and promised to top it off, but completely ignored it. (See attached photos of the low fluid levels). • Billing Inaccuracies: The service manager attempted to upcharge me $150 by claiming I had ... Read More

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Google - Aug 12, 2026

I brought my 2024 Santa Cruz in for routine service (oil change, tire rotation, lumbar inspection). As a Principal Quality Engineer, the complete lack of quality control and basic mechanical attention to detail at this dealership is highly concerning. • Sloppy Mechanical Work: The engine oil was underfilled because the technician clearly failed to compensate for the volume of the new oil filter. Furthermore, the manager acknowledged my coolant was low and promised to top it off, but completely ignored it. (See attached photos of the low fluid levels). • Billing Inaccuracies: The service manager attempted to upcharge me $150 by claiming I had a turbo engine. I do not. Know your vehicle's specs before trusting their quotes. • Questionable Warranty Work: They stated the oil pan was leaking and performed warranty work to remove and re-seal it. Given the sloppy execution of basic maintenance and the attempt to upcharge me on the engine type, it makes me seriously question the necessity and diagnostic transparency of performing major warranty repairs on a new vehicle. • Disrespect for Time: I arrived at 7:30 AM and didn't leave until 1:15 PM. A near six-hour wait for basic service with zero proactive communication is unacceptable. • Missed Details: They didn't even bother to replace the old oil change reminder sticker before sending me on my way. I had to go back inside to request one. • Upselling Attempts: They sent a video showing a dirty cabin and engine air filter, presumably hoping I would authorize an expensive replacement. I regularly replace my own vehicle filters, so I declined and will handle both myself for about $50. Be prepared to decline high-margin add-ons like this. Overall, a very disappointing experience. If you bring your vehicle here, double-check all their maintenance work and billing before you drive off the lot.

Horrible service center people. I called to get price for work I need on my car but for what ever reason he could not give me any price or any reason he could not. So I would not recommend taking your car there.

I had the worse experience. They were trying to sell me products I didn't want and when I rejected, the guy attitude changed. He became inpatient and I kept apologizing telling him I was going through some tough time (which I was). Long story short, I had not received the car documents 5 months after purchase. Kept reaching out to them, but no answer. I decided to check the DMV and found out my documents had been mailed to an address in a city I never lived in. I reached out with this and no one responded.

Morrie’s 394 service department used to be one of the best around. I’m not sure what has changed, but it has gone downhill significantly and I do not recommend taking your vehicle there. It seems as if this location takes more appointments than they can adequately manage at one time and don’t have enough qualified staff working, which severely affects their ability to actually work on each person’s vehicle as well as affects their ability to provide decent customer service. My car was at their facility for over a week, with me repeatedly calling and being told ... Read More

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Google - Aug 4, 2026

Morrie’s 394 service department used to be one of the best around. I’m not sure what has changed, but it has gone downhill significantly and I do not recommend taking your vehicle there. It seems as if this location takes more appointments than they can adequately manage at one time and don’t have enough qualified staff working, which severely affects their ability to actually work on each person’s vehicle as well as affects their ability to provide decent customer service. My car was at their facility for over a week, with me repeatedly calling and being told by those answering the phones that there were no updates in the system because nothing was done on the car yet, even though I had an appointment. Multiple messages were left asking for the manager (or anyone) to call me back, with no response. It took four days with no updates on my vehicle before I was finally able to get in touch with the assigned advisor (who never provided updates prior to this because she said she had way too many vehicles to try to manage) as well as the manager (who said he never received any messages). I was finally offered a loaner car and the day after picking the loaner up, the car rental business next door to Morrie’s called me and said they were given my contact info by the the manager, who told them that I needed a rental (which I obviously didn’t since I was already driving the loaner that he gave me). To make the entire situation worse, after picking up my car over a week later, I received two emails from Morrie’s saying they saw I “missed” my appointment and they could help me reschedule.

Buying process with Phil was 5/5 for my new 2025 Sante Fe last July. Every day after was a nightmare. Service department take 1.5 hours minimum to do simple oil change. My windshield cracked a month after buying the entire length. I brought it up at every service appt and was told they’d get me pricing and schedule a new windshield replacement. No one ever called or followed up after I tapped to customer service. Basically they pushed it off until the extra warranty coverage I bought was expired then said it was past mileage. I have two bulges in the walls ... Read More

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Google - Jul 31, 2026

Buying process with Phil was 5/5 for my new 2025 Sante Fe last July. Every day after was a nightmare. Service department take 1.5 hours minimum to do simple oil change. My windshield cracked a month after buying the entire length. I brought it up at every service appt and was told they’d get me pricing and schedule a new windshield replacement. No one ever called or followed up after I tapped to customer service. Basically they pushed it off until the extra warranty coverage I bought was expired then said it was past mileage. I have two bulges in the walls of the tires that appeared around 6 months after. Also didn’t address it and put me off. Saying they’d follow up. Finally got someone to say they’d order tire and windshield and schedule appt. I called multiple times to schedule and no one returned my calls or answered. I spoke with customer service and they also said they would follow up and then never returned my phone calls. I finally got a hold of somebody at the dealership who said they Would call when my orders came in and schedule the service work. I called again weeks later because I hadn’t heard from anyone and was told that no no one had ever ordered anything for my car. Finally, my husband called to try to take care of things And the dealership manager told him they had no service records of any of the problems I had brought up multiple times at every appointment over the past year and because of that they would not honor the warranty I bought, the insurance I had or replace anything without full payment from us absolutely horrible service the entire point of everything they do is to scam you out of your money. They pushed off all my concerns to run out the clock and then called us liars. I would never by a car here again.

I have received consistently, shockingly poor service from this dealership. I have never felt like such a disposable customer, or that a dealership cared so little whether I returned, as I have at this place. I had an issue with oil burning and came here to get it looked at. I had to come back three times before they provided an actual solution. On the fourth trip, I was finally able to get a combustion cleaning, which solved the problem. However, during that service I was without a car for three days and could not get ahold of my service ... Read More

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Google - Jul 16, 2026

I have received consistently, shockingly poor service from this dealership. I have never felt like such a disposable customer, or that a dealership cared so little whether I returned, as I have at this place. I had an issue with oil burning and came here to get it looked at. I had to come back three times before they provided an actual solution. On the fourth trip, I was finally able to get a combustion cleaning, which solved the problem. However, during that service I was without a car for three days and could not get ahold of my service advisor for any update regarding the status of the repair. When I finally got ahold of Kareem, it was via text with a few thousand dollars’ worth of suggested repairs. There was also a video from a technician reviewing my car. In the video, he said the battery was completely dead and wouldn’t even start without a jump. I had never had any prior battery issues and chose not to replace it. The battery has worked absolutely fine ever since. I can only assume they left a light on or otherwise failed to take care of my car overnight, causing the battery to die. I recently had my car stall on the side of the road. I called to notify the dealership that I would be bringing it in on a tow truck. Again, I could not get ahold of my service advisor, Kareem, so I ended up speaking with someone else. I was informed that I could bring my car in that day, Thursday, but the next available appointment wasn’t until Wednesday. The only options offered were a loaner car for a base fee of $15 plus $40 per day ($295 before my car would even be looked at), or a courtesy ride home. I have never encountered a dealership that requires an appointment for a car arriving by tow truck. Overall, this place is unethical, unprofessional, and seems more interested in taking your money than actually helping its customers. I wouldn’t send my worst enemy here to have their car serviced. Oh, and the snacks suck. Go to Luther Burnsville Hyundai and work with people who have integrity and care about the cars they service and the people who own them. It’s worth the drive.

Very unhappy with the inflated price of the oil change, and the time it took to change the oil will not be returning for any more oil changes to your service department

We bought a used truck from there several years back. People were confused as what were they were doing. Took us a week and a half to be able to get the vehicle. Needed front brakes and tires. Bothe those jobs should take less than 3 hours. Also never got answers why taking so long. Shop didn't know what was going on, were told us what was happening. Very poor place to buy a vehicle.

I am beyond disappointed with my experience at Hyundai of Morris. I purchased my brand-new vehicle from this dealership and repeatedly brought it in for serious safety concerns. Three separate visits later, including one where they kept my car for over a month, I was told every single time that “nothing is wrong with the vehicle.” The problem would return almost immediately sometimes the very next day after picking it up. During this entire process, I received little to no communication. I constantly had to call for updates, messages went unanswered, and I was left without any real explanation or ... Read More

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Google - Jun 25, 2026

I am beyond disappointed with my experience at Hyundai of Morris. I purchased my brand-new vehicle from this dealership and repeatedly brought it in for serious safety concerns. Three separate visits later, including one where they kept my car for over a month, I was told every single time that “nothing is wrong with the vehicle.” The problem would return almost immediately sometimes the very next day after picking it up. During this entire process, I received little to no communication. I constantly had to call for updates, messages went unanswered, and I was left without any real explanation or resolution. I had to take time off work multiple times, rearrange my life, and deal with weeks of unnecessary stress and inconvenience. After losing all confidence in this dealership, I took my car to a different Hyundai service center. Within two hours, they identified the problem, repaired it, and my car has been working perfectly ever since. That alone speaks volumes. What frustrates me the most is wondering why my concerns were repeatedly dismissed when another Hyundai dealership had no trouble diagnosing the issue almost immediately. As a customer, it left me feeling like my concerns simply weren’t taken seriously. Whether it was because I’m a woman or for some other reason, I walked away feeling unheard and completely disrespected. No customer should have to fight this hard to have legitimate safety concerns taken seriously especially on a brand-new vehicle. I cannot recommend Hyundai of Morris based on my experience.

I brought my car in for the transmission not holding in the drive mode that I requested, and they said there was nothing wrong with it however, it is still shifting to a different mode than what I said it at and will not drive in anything but sport mode.

Staff are extremely courteous and focused on solving any issues or work to be done. Phone calls and communications were terrific.

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Aiden was top notch. He was low pressure and enthusiastic and straight forward. Pleasure to work with.

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I had an appointment, however, they didn’t even look at my car for two hours. That was when I received the diagnostic. If you plan on getting your car serviced here, you will want to also plan to leave your car for the day. They do not honor appointments but rather that is a scheduled time to drop off your car. It will not get serviced at the time of your appointment but rather when they can fit it in that day. I will not be going back for this reason.

Oil change at any dealer would by default do 21 point inspection and provide a document for the same. Here at Morries they seem to have not following this . I was shocked for the 1st time to see this at a dealer service . Hope that’s what they do at the service interval.

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I have bought 2 cars from Morrie's and the car buying process was fine. This review is about their service department. My 2025 Palisade has an active recall for seat belts so I called to make an appointment for Feb 20th at 8:30am. Because this was going to be a 6 hour appointment, my husband also took off work to drive there with his car to pick me up. We get there at 8:30am and are told they don't have the seat belt parts for my car. At no point did they think to call me the night before to cancel ... Read More

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Google - May 21, 2026

I have bought 2 cars from Morrie's and the car buying process was fine. This review is about their service department. My 2025 Palisade has an active recall for seat belts so I called to make an appointment for Feb 20th at 8:30am. Because this was going to be a 6 hour appointment, my husband also took off work to drive there with his car to pick me up. We get there at 8:30am and are told they don't have the seat belt parts for my car. At no point did they think to call me the night before to cancel or reschedule my appointment. My husband and I both drove 30 minutes through rush hour traffic to get to this appointment only to turn around and come right back. The service manager Tony Esnough gave me his card and said they would call me back as soon as they have parts in. Its now May 21 - 3 months later - and I have heard nothing from Morrie's about this. I called Walser Hyundai Brooklyn Park and was put on a list for parts, they have called me to keep me updated on their timeline and have been nothing but accommodating. I am incredibly disappointed in the communication from Morrie's, their lack of accountability and their seemingly "too bad so sad" attitude. Don't schedule any service here if you don't have to.

Very thorough and attentive service. We were pleased with our sales person as he worked hard tonesrn our business.

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Came in to look at a specific car that was listed on the Morries website. When we arrived, the dealership had the car priced about 3k more than the website did. They wouldn't make consessions on the price and instead blamed the Morries marketing team for the error. The manager was very pushy about financing the car through Morries despite us having a cash offer. He made multiple comments about it being a poor financial decision to not finance the car and how if he didn't just have $3k to match the price listed on the website. Overall, ... Read More

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Google - May 19, 2026

Came in to look at a specific car that was listed on the Morries website. When we arrived, the dealership had the car priced about 3k more than the website did. They wouldn't make consessions on the price and instead blamed the Morries marketing team for the error. The manager was very pushy about financing the car through Morries despite us having a cash offer. He made multiple comments about it being a poor financial decision to not finance the car and how if he didn't just have $3k to match the price listed on the website. Overall, he was extremely rude and condescending. When we made it clear that we wouldn't come up on our offered price (which was above the website listed price) or agree to financing, the salesman got very pushy about making us sign right then and there, went and got their financial manager who was just as agressive, and started making comments like you need to sign this now, what do we have to do to make you sign today. We ended up going to another Hyundai dealership, and they didn't have any issues with their website being misleading or seem to have any issues with a cash offer. In fact, they gave us a $3k discount just for paying cash.

When I booked the service, I asked the scheduler if They accepted competitors coupons, and she said yes. When I presented the coupon upon payment, the service manager said they did not and I informed him that that’s not what I was told. He spoke to me in a very derogatory tone and made me feel like I was trying to get away with something When in fact, I was just following up on what I was told by his own Scheduling people. That’s why I gave the two star review. I expect to be treated with respect ... Read More

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Google - May 19, 2026

When I booked the service, I asked the scheduler if They accepted competitors coupons, and she said yes. When I presented the coupon upon payment, the service manager said they did not and I informed him that that’s not what I was told. He spoke to me in a very derogatory tone and made me feel like I was trying to get away with something When in fact, I was just following up on what I was told by his own Scheduling people. That’s why I gave the two star review. I expect to be treated with respect by everyone at the service desk, but particularly by the service manager. He disappointed me. The service representative that Handled my service call provided very good customer service.

The representative was very courteous and helpful. She did whatever she could to asst me.

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Courteous, made a mistake but fixed it. Impressed with how pleasant they were it was appreciated

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Service Department did fine. I'm not happy with Hyundai, they have a recall for a trailer wiring harness replacement. Was notified of the issue 4 months ago, parts are still not available. Instead of replacing the harness as I was notified of in the recall, service removed the harness leaving me with a vehicle that did not have working trailer lights. The removal was not identified before being performed. Trailer lights are critical to my use for the vehicle and had them reinstall the harness.

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While I am thrilled with my new vehicle, my positive experience began long before I stepped onto the lot. In my search for the perfect vehicle, I consulted with dealerships across several states, closer to home in Duluth, and throughout the Twin Cities. After weeks of research, I narrowed my search to seven vehicles and planned to make a purchase on May 2. During this time, I worked with Jason, who was incredibly knowledgeable, patient, and kind as he navigated my many questions. On April 30, my phone was flooded with calls from nearly every salesperson I had spoken to, all "... Read More

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DealerRater - May 16, 2026

While I am thrilled with my new vehicle, my positive experience began long before I stepped onto the lot. In my search for the perfect vehicle, I consulted with dealerships across several states, closer to home in Duluth, and throughout the Twin Cities. After weeks of research, I narrowed my search to seven vehicles and planned to make a purchase on May 2. During this time, I worked with Jason, who was incredibly knowledgeable, patient, and kind as he navigated my many questions. On April 30, my phone was flooded with calls from nearly every salesperson I had spoken to, all "pushing for that last sale of the month." Jason was the only one who did not. I sent him a thank-you that evening for his restraint; it was that specific, respectful interaction that made Morrie's my first choice for Saturday. Jason’s professionalism from the moment he greeted me at the door until the moment I drove away was nothing short of exceptional. He is a "gem" and a leader who represents your brand with integrity. Thank you again for an overall positive experience. I am already recommending Morrie’s—and specifically Jason—to my colleagues and friends.

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Made it very easy to make a deal that was good for both sides. Will shop there again.

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They've always been prompt, helpful, and supportive. Including understanding some of the peculiarities my insurance put them through. Good people, good service. Reasonable price, far as I can tell. Not much more to hope for.

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So far - very good experience with the sales rep, his manager, and the finance officer - one negative surprise after the purchase is the car does NOT linking capability with garage door openers

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The Morrie’s team was professional, attentive, and empathetic. They took time to answer my questions and clearly prioritized my experience.

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Customer service was great. I love the additional features of video, car wash and vacuuming.

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I got a really nice car. For a great price. No hassle was in and out in about 3 hours.

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