Meet Our Staff

Management

Ryan Burkhardt

Ryan Burkhardt

Used Car Manager
376 Reviews
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Josh Richards

Josh Richards

Sales Manager
223 Reviews
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John Steger

John Steger

Sales Manager
88 Reviews
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Gerardo Gonzalez

Gerardo Gonzalez

[email protected]
32 Reviews
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Josh Lepage

Josh Lepage

New Vehicle Sales Manager
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David Tran

David Tran

Service Drive Manager
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Service

Chadd Moreno

Chadd Moreno

Service Manager
349 Reviews
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Jenna Clancy

Jenna Clancy

Service Advisor
68 Reviews
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Sales

Cezanne Martin

Cezanne Martin

Sales Consultant
162 Reviews
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Doug Rodewald

Doug Rodewald

sales
96 Reviews
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Darian Marshall

Darian Marshall

Sales Consultant
54 Reviews
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Brandon Deem

Brandon Deem

Product Specialist
13 Reviews
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Nathan Tyo

Nathan Tyo

Sales Consultant
6 Reviews
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Dima Banat

Dima Banat

Sales
4 Reviews
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Cody Thon

Cody Thon

Sales Consultant
3 Reviews
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AJ Giese

AJ Giese

Sales Consultant
2 Reviews
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Samaryn Ayari

Samaryn Ayari

Sales
1 Review
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Ryan Becker

Ryan Becker

Product Specialist
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David Kuhlmann

David Kuhlmann

Product Specialist
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Parts

Mark Swenson

Mark Swenson

Parts Manager
53 Reviews
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Finance

Blake Jones

Blake Jones

Finance Manager
View Bio
Jacob Ramos

Jacob Ramos

Business Manager
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Isabel Schindler

Isabel Schindler

Business Manager
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Ryan Burkhardt

Ryan Burkhardt

Used Car Manager
Dealership Experience 9 years 1 months
Industry Experience 9 years 1 months
Recent Reviews

Sep 26, 2023

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They helped me quickly and treated me very well.

They helped me quickly and treated me very well. I was very happy with the service.

Sep 11, 2023

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Worst car buying experience.

Worst car buying experience. Kept me waiting for over an hour “to speak to finance” when I was paying for the car in cash. Forced to watch upsell options, when I said I didn’t want them. Car was not ready when promised. Had to have hail damage repaired and they damaged the car - scraped paint, chipped paint, ripped the clear coat - so had to have my new car repaired further. Car was supposed to be detailed and it was brought to me filthy, with all sorts of small debris on floors and in the trunk and dirty cup holder. Still don’t have my car. But they cashed my check right away. They are trying to make things better, but none of this should have happened this way. Would never buy from here again.

Sep 03, 2023

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Very slow.

Very slow. Takes a minimum of 4 hours to get a car. They lie, they try to sign you up for extra insurance that you don’t need.

Aug 19, 2023

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Very helpful and timely service.

Very helpful and timely service. Everyone is knowledgeable, kind and professional. I would recommend Morries to friends and family.

Aug 18, 2023

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Modern, clean and welcoming dealership.

Modern, clean and welcoming dealership. Kid friendly with an area just for them to keep entertained with coloring books, snacks and cartoons on TV. Fresh coffee, refreshments and snacks for us adults as well. Our sales guy Andrew was always available if we had a question and followed up every step of the way when it was in transit.

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Chadd Moreno

Chadd Moreno

Service Manager
Recent Reviews

Aug 13, 2024

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Chadd was outstanding.

Chadd was outstanding. He knows his craft very well, he helped us select a reliable vehicle within our price range. We found the vehicle we wanted online, called him up, he had it cleaned and ready for us to test drive the same day. First class service from the first phone call to leaving the dealership with our new vehicle. We had a fantastic experience and couldn't be happier with our purchase.

Feb 09, 2022

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The service was FANTASTIC! I truly appreciate the...

The service was FANTASTIC! I truly appreciate the friendly staff at 394 Hyundai Service. KEEP UP THE GOOD WORK!

Feb 07, 2022

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Communication was great; didn't try to get me to do any...

Communication was great; didn't try to get me to do any non-necessary service. The coffee in the waiting area was also stellar.

Feb 04, 2022

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I was waited on immediately, and all of my questions were...

I was waited on immediately, and all of my questions were thoroughly answered. Thank you!

Feb 03, 2022

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Great service and they even finished my vehicle early!...

Great service and they even finished my vehicle early! Would definitely recommend to friends and family

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Josh Richards

Josh Richards

Sales Manager
Dealership Experience 7 years 10 months
Industry Experience 7 years 10 months
Recent Reviews

Jun 30, 2023

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Employee Rating

Great product, poor training for the sales staff.

Great product, poor training for the sales staff. Poor customer amenities. Not a shopping destination.

Jun 30, 2023

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Tom my salesman was great.

Tom my salesman was great. I didn’t finance so that process was smooth. Thanks

Jun 25, 2023

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Awesome service, everybody was nice and helpful.

Awesome service, everybody was nice and helpful. Love the new facility, would recommend people to get service there.

Jun 22, 2023

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Best price in Southern Minnesota.

Best price in Southern Minnesota. The purchasing process was quick and easy. I would not hesitate to recommend Morrie's

Jun 09, 2023

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Unclear about what was covered under extended warranty.

Unclear about what was covered under extended warranty. Conflicting information. When told that stabilizer links were not included, I said don't do the work. She came back and said the work was already done and there was nothing she could do.

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Cezanne Martin

Cezanne Martin

Sales Consultant
Recent Reviews

Nov 20, 2024

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Employee Rating

Financing portion of transaction took WAY too long.

Financing portion of transaction took WAY too long. We communicated that time was limited, but felt that request was ignored. We expressed a preference for paying cash, so it was very unreasonable. Dealing with Cezanne Martin was a joy, and she did her best to extract us from the financing piece of the deal.

Feb 23, 2024

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Watch out for this dealership.

Watch out for this dealership. They sent me a price then tried to charge over 3,000 more in store becasue the price that was sent to me was a "glitch" in the system.

Sep 18, 2023

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Readily available when we had questions.

Readily available when we had questions. Took care of us when interior door needed a repair.

Aug 08, 2023

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overall experience has been Wonderful I absolutely

overall experience has been Wonderful I absolutely love the car. Have a great deal of Trust in the dealership and its people.

Jul 21, 2023

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Absolutely wonderful and prompt service!

Absolutely wonderful and prompt service! Listened and addressed my concern, showed me around the waiting lounge, and had me out in under 2 hours! Great work!

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Doug Rodewald

Doug Rodewald

sales
Contact Me
Dealership Experience 6 years 2 months
Recent Reviews

Jun 12, 2024

Dealership Rating
Employee Rating

Very disappointing.

Very disappointing. Was working with a salesperson who said they were going to run the car out to us to have us test drive, after I told him we were very interested. We had finalized price and discussed how I was going to pay them cash. He got tied up with a customer all day and didn't make it out to us. (Let's see, maybe find someone else in the dealership that isn't doing anything and have them run it out to us.) That same night, the car gets sold out from under us. I had asked about putting down a deposit, but another gentlemen that I spoke to said, no that we had to look at the car before they'd accept a down payment. How about first, going to the first customer that was interested (me) and saying that they had another interested party and that I would have to put a non-refundable deposit down sight unseen, if I wanted the car. Communications across their sales group is obviously not good. Huge disappointment after spending a lot of time searching for this car. And of course they have nothing else comparable to offer us.

Aug 22, 2023

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They check in on you regularly to see how new vehicle is

They check in on you regularly to see how new vehicle is performing and make sure everything is taken care of

Jul 15, 2023

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Sold used car with winter tires and one key and did not

Sold used car with winter tires and one key and did not disclose. Kept trying to sell a windshield protectant and inflated the registration costs to try and bury the windshield fee in there. Withheld the final cost until after registration. Were flexible about waiting for banking transfers though.

Apr 19, 2023

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Not pushy at all and got more for a trade-in than

Not pushy at all and got more for a trade-in than expected. I never do trade-ins but for what they allowed, I would have been foolish to sell on my own.

Apr 12, 2023

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out of the five new car purchases I’ve made over the

out of the five new car purchases I’ve made over the years. This is been by far the best dealer experience.

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John Steger

John Steger

Sales Manager
Recent Reviews

Jul 02, 2023

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Bought my car and they made it so easy and comfortable!

Bought my car and they made it so easy and comfortable! Brandon was rhe best!

Jun 29, 2023

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Uh 😐 oh looks like your submission has been removed

Uh 😐 oh looks like your submission has been removed because has been marked as possible blog spam post that failed

Apr 11, 2023

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Made the whole process seemless.

Made the whole process seemless. They had the vehicle my wife and myself were looking for.

Mar 19, 2023

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The dealership was very helpful with helping me find the

The dealership was very helpful with helping me find the right car for me! They helped me find something within my budget that had all the tech I wanted. Zach even stayed late to help me complete the paperwork so I could drive home in my new car that very same day.

Mar 14, 2023

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I am so happy with my new car.

I am so happy with my new car. Thank you Devin for helping me through the whole process. Five starts, all the way. Thank you!!

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Jenna Clancy

Jenna Clancy

Service Advisor
Dealership Experience 2 years 5 months
Recent Reviews

May 30, 2024

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I had my Hyundai Tucson serviced at the Morries on 394 in

I had my Hyundai Tucson serviced at the Morries on 394 in St. Louis Park, MN. recently The service rep. told me my car would be available later that day. She then called and said it wouldn't be ready to pick up the same day but said it would definitely be ready the next day. I returned the next day, and it wasn't ready. It wasn't ready the next day either. Nobody called to tell me it would not be ready. I called and left message with the service manager 2x and she never called back or messaged me in any way. I'm very unhappy with this experience! Very poor customer service. I will go elsewhere!

Oct 03, 2023

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Great customer service every time I'm in the dealership,

Great customer service every time I'm in the dealership, I would recommend to anyone

Oct 03, 2023

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My Service Advisor, Jenna, was awesome!

My Service Advisor, Jenna, was awesome! She was able to resolve my issue, kept me updated along the way, and was very professional. I felt like I was being treated honestly by both Jenna and the dealership. Very happy customer!

Oct 02, 2023

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I was told to schedule an appointment for a recall on my

I was told to schedule an appointment for a recall on my car, and that the parts were ready for the recall. I was called by Morries a day or two before the appointment to remind me. I rearranged my work schedule since the appointment was on a weekday morning. But when I got there the part was not there and they could not do the repair. The technician did offer a credit which is good, but I think Morries needs to improve their inventory system and ensure that when a customer is coming in for a repair that requires a known set of parts, those parts are there, and if they are delayed or unavailable, the customer is called and the appointment is cancelled before they show up to the dealer.

Sep 26, 2023

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They helped me quickly and treated me very well.

They helped me quickly and treated me very well. I was very happy with the service.

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Darian Marshall

Darian Marshall

Sales Consultant
Contact Me
Dealership Experience 7 years 3 months
Industry Experience 7 years 3 months
Recent Reviews

Nov 22, 2024

Dealership Rating
Employee Rating

Lousy!

Lousy! Period. Went to look at new cars. Wanted to stick with the same sales person from beginning to end, but was tossed around from one to the other like rotting meat. I even told them I would like to buy in cash and was ready to buy. Didn't seem to make any difference. Had appointments with sales person, who never showed up. The last time I was there (The place was not busy at all) The sales girl went to check with management on something, never came back, sent a different sales guy to help me out. Gave me some xx excuse why she could not return. I would't spend a dime there and will not ever go back. Still without a car, but will find one elsewhere.

Mar 05, 2020

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Great. Two people what I clicked the stars. They are easy...

Great. Two people what I clicked the stars. They are easy going. Thank you I hope they would get a good bonus. I would meet them again for next time

Mar 03, 2020

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Overall it was a good experience, I wish I would have...

Overall it was a good experience, I wish I would have known that the vehicle did not have the latest version of Ford SYNC installed I might have spent a bit more to upgrade the system. Other than that I thought the salesman was great and the buying experience was pressure free. I would recommend this dealership to friends and family who are considering a new vehicle.

Feb 28, 2020

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Darian was very pleasant and knowledgeable to work with...

Darian was very pleasant and knowledgeable to work with and we feel we got a fair price. We liked the no pressure sales. Thank you.

Feb 17, 2020

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Staff was very nice and helpful. Great customer service....

Staff was very nice and helpful. Great customer service. They got me some start to finish in adequate time. Very transparent and honest staff. Will definitely recommend to others.

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Mark Swenson

Mark Swenson

Parts Manager
Dealership Experience 18 years 2 months
Industry Experience 41 years 10 months
Recent Reviews

May 29, 2024

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I had my 2018 Santa Fe diagnosed at Bay Hyundai in Panama

I had my 2018 Santa Fe diagnosed at Bay Hyundai in Panama City as the camera wasn’t working. They diagnosed I needed a new camera and charged me $196. I had to return to MN prior to the camera being available. I asked MY CAR GUY in Shorewood to order the part from you and install it. Turns out BAY was wrong, it was a bad wire in the harness. They asked you if they could return the camera and you refused. Now I’m stuck with a camera and still need to order the harness. Can you help? Hyundai USA case number 23342217 told me to contact you directly.

Sep 30, 2023

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I enjoyed buying my car at Morrie’s Hyundai.

I enjoyed buying my car at Morrie’s Hyundai. It was an easy process and I went home with my new car.

Aug 19, 2023

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Very helpful and timely service.

Very helpful and timely service. Everyone is knowledgeable, kind and professional. I would recommend Morries to friends and family.

Aug 14, 2023

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Always great service.

Always great service. Friendly staff. Love the new building. Very sleek. Very modern. A nice upgrade. Would love to buy my next car there. However I'm looking at a Genesis.

Aug 08, 2023

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overall experience has been Wonderful I absolutely

overall experience has been Wonderful I absolutely love the car. Have a great deal of Trust in the dealership and its people.

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Gerardo Gonzalez
Recent Reviews

Jan 29, 2024

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Morrie’s Hyundai is amazing!

Morrie’s Hyundai is amazing! Customer service is wonderful. Dima, Matt and Gerardo were very helpful and would recommend this dealership to everyone. They also have really good hot chocolate.

Oct 22, 2023

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I have lost confidence in Morrie’s 394 Hyundai and the

I have lost confidence in Morrie’s 394 Hyundai and the service department and would not recommend it to anyone I know with the lack of follow up, omissions and service professionals that do not seem to know how to listen and act on customer issues. Let me start at the beginning. Our salesman is a typical car salesman trying to please the customer and make a sale with the most commission he can. Nothing that I would not expect except for I expected a little more haggling on the price (there was none) but that’s okay no matter what I would feel that I was taken advantage of and overpaid. When it came to the finance person (your second salesman) I did not expect the hard sell on the extended warrantee. I had to refuse the warrantee four times before she let it go and just let me buy the car. She also glossed over the free oil changes (she said 3) with no details During delivery the navigation screen (map) was dark. our salesman and I tried a few things that did not work. Our salesman stated he would investigate and get me a solution. After a few days I got an email stating I left a voicemail later last week regarding the map darkness. I have an answer for that and would love to sit down again with you to fix that and answer the more questions. I received no voicemail but I thought ok memory lapse. I contacted him since he had a solution. The solution was things we had tried during delivery and they did not work. I contacted our salesman stating that and I had a few other concerns. The lane departure did not give an audible warning. The auto headlights were continuously on. The dash lights were what I considered dim. I suggested that the navigation screen, the auto headlights were continuously on and the dash lights were what I considered dim were related to not sensing that it was light outside. Our salesman agreed there was something wrong and would have service look at it but disagreed that these things were related or connected. A loner was arranged and my Santa Cruz went to the shop. I got a text from Kelly in the shop saying there was nothing wrong along with a video of him walking around the car showing me it was fixed along with a statement that the car was working according to factory settings. I asked what the video showed me and got the response this showed the lane departure was fixed and the other issues were not issues and working within design parameters. I am not sure how a video of the exterior showed any of that. I asked if the map showed daytime illumination – radio silence. I asked our salesman if he agreed it had been fixed. He stated he was not notified it was fixed and would check into it shortly. That was at 9 am this morning. At 1 pm I called our salesman asking for an update radio silence. I called again at 4:45 still no response. Our salesman stated he would rather not call to say he had no update so he did not call When I did get a response, I was told the car is still showing nothing wrong and that the car was working according to factory settings but hey were contacting Hyundai for guidance. They did trouble shooting for three days with Hyundai corporates guidance. The last message I got was they were told to trace all the wiring. I am not sure if this was done but the next message was low and behold it was a sensor that was not properly connected. It was a sensor all along exactly what I suggested when this all started amazing. Our salesman said it would be two days to repair the sensor since the Service manager was going to do it himself – two days to replace a sensor and he would check on it when he got in on Monday. I have asked several times how this sensor could show it was fine during the scans and never got a reply. Well, the car was finished in one day and I got the car back. The issues seem to be fixed but I am not sure I have total confidence in the car. Our salesman called wondering if I had heard anything about the car before he went to check to

Sep 26, 2023

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They helped me quickly and treated me very well.

They helped me quickly and treated me very well. I was very happy with the service.

Sep 11, 2023

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Worst car buying experience.

Worst car buying experience. Kept me waiting for over an hour “to speak to finance” when I was paying for the car in cash. Forced to watch upsell options, when I said I didn’t want them. Car was not ready when promised. Had to have hail damage repaired and they damaged the car - scraped paint, chipped paint, ripped the clear coat - so had to have my new car repaired further. Car was supposed to be detailed and it was brought to me filthy, with all sorts of small debris on floors and in the trunk and dirty cup holder. Still don’t have my car. But they cashed my check right away. They are trying to make things better, but none of this should have happened this way. Would never buy from here again.

Aug 19, 2023

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Very helpful and timely service.

Very helpful and timely service. Everyone is knowledgeable, kind and professional. I would recommend Morries to friends and family.

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Brandon Deem

Brandon Deem

Product Specialist
Recent Reviews

Nov 22, 2024

Dealership Rating
Employee Rating

Lousy!

Lousy! Period. Went to look at new cars. Wanted to stick with the same sales person from beginning to end, but was tossed around from one to the other like rotting meat. I even told them I would like to buy in cash and was ready to buy. Didn't seem to make any difference. Had appointments with sales person, who never showed up. The last time I was there (The place was not busy at all) The sales girl went to check with management on something, never came back, sent a different sales guy to help me out. Gave me some xx excuse why she could not return. I would't spend a dime there and will not ever go back. Still without a car, but will find one elsewhere.

Oct 22, 2023

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Employee Rating

I have lost confidence in Morrie’s 394 Hyundai and the

I have lost confidence in Morrie’s 394 Hyundai and the service department and would not recommend it to anyone I know with the lack of follow up, omissions and service professionals that do not seem to know how to listen and act on customer issues. Let me start at the beginning. Our salesman is a typical car salesman trying to please the customer and make a sale with the most commission he can. Nothing that I would not expect except for I expected a little more haggling on the price (there was none) but that’s okay no matter what I would feel that I was taken advantage of and overpaid. When it came to the finance person (your second salesman) I did not expect the hard sell on the extended warrantee. I had to refuse the warrantee four times before she let it go and just let me buy the car. She also glossed over the free oil changes (she said 3) with no details During delivery the navigation screen (map) was dark. our salesman and I tried a few things that did not work. Our salesman stated he would investigate and get me a solution. After a few days I got an email stating I left a voicemail later last week regarding the map darkness. I have an answer for that and would love to sit down again with you to fix that and answer the more questions. I received no voicemail but I thought ok memory lapse. I contacted him since he had a solution. The solution was things we had tried during delivery and they did not work. I contacted our salesman stating that and I had a few other concerns. The lane departure did not give an audible warning. The auto headlights were continuously on. The dash lights were what I considered dim. I suggested that the navigation screen, the auto headlights were continuously on and the dash lights were what I considered dim were related to not sensing that it was light outside. Our salesman agreed there was something wrong and would have service look at it but disagreed that these things were related or connected. A loner was arranged and my Santa Cruz went to the shop. I got a text from Kelly in the shop saying there was nothing wrong along with a video of him walking around the car showing me it was fixed along with a statement that the car was working according to factory settings. I asked what the video showed me and got the response this showed the lane departure was fixed and the other issues were not issues and working within design parameters. I am not sure how a video of the exterior showed any of that. I asked if the map showed daytime illumination – radio silence. I asked our salesman if he agreed it had been fixed. He stated he was not notified it was fixed and would check into it shortly. That was at 9 am this morning. At 1 pm I called our salesman asking for an update radio silence. I called again at 4:45 still no response. Our salesman stated he would rather not call to say he had no update so he did not call When I did get a response, I was told the car is still showing nothing wrong and that the car was working according to factory settings but hey were contacting Hyundai for guidance. They did trouble shooting for three days with Hyundai corporates guidance. The last message I got was they were told to trace all the wiring. I am not sure if this was done but the next message was low and behold it was a sensor that was not properly connected. It was a sensor all along exactly what I suggested when this all started amazing. Our salesman said it would be two days to repair the sensor since the Service manager was going to do it himself – two days to replace a sensor and he would check on it when he got in on Monday. I have asked several times how this sensor could show it was fine during the scans and never got a reply. Well, the car was finished in one day and I got the car back. The issues seem to be fixed but I am not sure I have total confidence in the car. Our salesman called wondering if I had heard anything about the car before he went to check to

Oct 11, 2023

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I just tried my cat to Morrie s 394 I get new 2024

I just tried my cat to Morrie s 394 I get new 2024 Hyundai Santa Fe and Tucson 2023 it was nice full load I l

Sep 18, 2023

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Readily available when we had questions.

Readily available when we had questions. Took care of us when interior door needed a repair.

Sep 15, 2023

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A fantastic experience.

A fantastic experience. Definitely our stop for our next purchase. And we will seek Brandon out for sure.

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Nathan Tyo

Nathan Tyo

Sales Consultant
Recent Reviews

Feb 03, 2024

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Nathan was an incredibly helpful salesman and very

Nathan was an incredibly helpful salesman and very personable. Matt in finance was so knowledgeable and made my experience so easy. The whole staff was friendly and welcoming. Would recommend!

Oct 02, 2023

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Im 59 years old and I can say that this has to be the

Im 59 years old and I can say that this has to be the best car buying experience I've ever had by far. The entire team was phenomenal. But Nathan their salesman went well above and beyond. We will definitely be back!

Sep 15, 2023

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I really enjoyed working with Nathan!

I really enjoyed working with Nathan!! Fantastic salesman with a very bright future. The whole team was very good. Would highly recommend all.

Aug 15, 2023

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It is awesome!

It is awesome! I would definitely come back and recommend to a family member or friend!!

Aug 13, 2023

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Brandon was amazing when helping me find a new lease to

Brandon was amazing when helping me find a new lease to get into and I would recommend him to anyone.

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Dima Banat

Dima Banat

Sales
Contact Me
Dealership Experience 1 years 7 months
Industry Experience 5 years 10 months
Recent Reviews

Feb 28, 2024

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We had a wonderful experience purchasing a used 2021

We had a wonderful experience purchasing a used 2021 Mazda CX-5 from Dima Banat. She was very careful in providing us details on the vehicle, including the CarFax history. She also knew all the ins and outs of the vehicle & took the time to show us where everything was because the SUV has a lot of electrical gadgets. Also she helped us secure a great price for our trade in. Thank you so much Dima!

Feb 15, 2024

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Dima Banat and Morrie’s Hyundai 394 went above and beyond

Dima Banat and Morrie’s Hyundai 394 went above and beyond in my 2024 Hyundai Kona EV purchase. She was knowledgeable about the vehicle and was always in communication on status and process for the purchase. Will be using Dima again in the future!

Jan 31, 2024

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The dealership is great everyone is very kind and honest.

The dealership is great everyone is very kind and honest. Dima who sold me my car was an amazing saleswomen and very kind and helpful finding me a car with my budget.

Jan 29, 2024

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Morrie’s Hyundai is amazing!

Morrie’s Hyundai is amazing! Customer service is wonderful. Dima, Matt and Gerardo were very helpful and would recommend this dealership to everyone. They also have really good hot chocolate.

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Cody Thon

Cody Thon

Sales Consultant
Recent Reviews

Apr 10, 2024

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We recently met Cody when we went to the Morries

We recently met Cody when we went to the Morries dealership to test drive a Hyundai. We called ahead and Cody had the car up front and ready for us. He immediately greeted us as we entered the dealership with a warm welcome and was fantastic to work with. Cody was a wealth of information on the various car models and we absolutely would recommend working with him.

Feb 03, 2024

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Nathan was an incredibly helpful salesman and very

Nathan was an incredibly helpful salesman and very personable. Matt in finance was so knowledgeable and made my experience so easy. The whole staff was friendly and welcoming. Would recommend!

Aug 14, 2023

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Very uncaring staff.

Very uncaring staff. No one seemed to care about us or each other. We had problems with service as well.

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AJ Giese

AJ Giese

Sales Consultant
Recent Reviews

Jan 16, 2025

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Employee Rating

I received an email advertising a 2025 Ioniq5.

I received an email advertising a 2025 Ioniq5. I previously looked at the 2024 Ioniq5 2 weeks earlier and decided I wanted 2025 model. The email advertisement said the car was $15,000 off. Sales manager would not honor the price. I called to set up appointment that evening. Salesman said nothing about the car not being available. I told him that the 2025 is what I was interested in. When I arrived, the salesman I was working with said, "the car wasn't avail". It was ordered by another customer and we could only look at the outside. The dealership new 2 weeks ago the car wasn't available. The 2025 models they were receiving were preordered. Why would they advertise a car that was preordered. I think this was the 1st or 2nd 2025 Ioniq this dealer has received from Hyundai. You can't tell me they didn't know. My 3 issues are- 1. They wouldn't honor the price as advertised. 2. The car advertised was never even available. Very misleading. 3. The salesman I spoke to on the phone could have told me it wasn't avail. I wasted a trip. Below was part of the email they sent. Electric, AWD, automatic, 5 miles, Digital Teal, stock # SY002990, new, The vehicle shopping experience should be as easy, fun and exciting as owning your new car. That's why we created Buy Ha... view details MSRP $59,890 Discount $15,024 MORRIE'S BEST PRICE $44,866 Very disappointed to say the least. I worked with A.J, none of it was his fault in anyway. He was caught in the middle.

Sep 06, 2023

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Employee Rating

My sincere gratitude to AJ Giese for his exceptional

My sincere gratitude to AJ Giese for his exceptional assistance, expertise, and dedication. His outstanding service made the car buying experience smooth and enjoyable.

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Samaryn Ayari

Samaryn Ayari

Sales
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Nov 22, 2024

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Employee Rating

Lousy!

Lousy! Period. Went to look at new cars. Wanted to stick with the same sales person from beginning to end, but was tossed around from one to the other like rotting meat. I even told them I would like to buy in cash and was ready to buy. Didn't seem to make any difference. Had appointments with sales person, who never showed up. The last time I was there (The place was not busy at all) The sales girl went to check with management on something, never came back, sent a different sales guy to help me out. Gave me some xx excuse why she could not return. I would't spend a dime there and will not ever go back. Still without a car, but will find one elsewhere.

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Ryan Becker

Ryan Becker

Product Specialist
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Blake Jones

Blake Jones

Finance Manager
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David Kuhlmann

David Kuhlmann

Product Specialist
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Dealership Experience 11 months
Industry Experience 4 years 9 months
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Josh Lepage

Josh Lepage

New Vehicle Sales Manager
Dealership Experience 1 years 2 months
Industry Experience 13 years 9 months
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Jacob Ramos

Jacob Ramos

Business Manager
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Isabel Schindler

Isabel Schindler

Business Manager
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David Tran

David Tran

Service Drive Manager
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